Mar 03, 2020 Citrix Workspace app for Mac overview High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox. Sep 05, 2018 Citrix Receiver for Mac 12.7 (PDF Download). Documentation for this product version is provided as a PDF because it is not the latest version. For the most recently updated content, see the Citrix Receiver for Mac current release documentation. Mac Receiver 12.6 and video through Display Link docking station, ICA RTT spikes randomly to over 1000+. Customers who have upgraded to MacOS 10.13 High Sierra and the latest DisplayLink driver v4.0 have resolved the issue. For users of earlier MacOS versions LCM is continuing to investigate the issue and it appears to be a DisplayLink.
Applicable Products
Symptoms or Error
New users after installing Citrix Receiver 12.7 or above for Mac on macOS High Sierra when launching an application or desktop might get the following error:
Citrix Receiver For Mac High Sierra Download LinkSolution
With macOS 10.13 High Sierra, Apple has introduced a new feature, where user approval is required to load any newly-installed third-party kernel extensions (KEXTs). Citrix Receiver 12.7 for Mac requires Citrix kernel extension to be loaded for Generic USB Redirection to function properly.
If users see the “System Extension Blocked” prompt when launching a Citrix Receiver desktop or application, they can go directly to System Preferences > Security & Privacy and Click Allow against Citrix Systems Inc as shown below to allow loading of the Citrix kernel extension: Users can also go to the Devices tab in Citrix Receiver Preferences and follow the steps as shown below in the screenshot: In addition, users can also open preferences from the Devices tab on the Desktop toolbar or the USB Devices menu in the main Citrix Viewer menu as shown below:
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Citrix Receiver for Mac users with Citrix Receiver already installed when upgrading to macOS High Sierra are automatically granted approval to the Citrix kernel extension that was already present.Citrix Receiver For Mac 10.14Citrix Receiver for Mac does not require any explicit approvals to enable USB redirection when installed on previous versions of macOS (10.12, 10.11. and 10.10).Comments are closed.
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